Denver Reverse Mortgage Google Ads Case Study

How a full Google Ads account restructure reduced cost per conversion by more than 50%, increased conversion rate from 2.8% to 9%, and helped double closed loans across Colorado.

-50% Cost Per Conversion

Reduced cost per conversion from $488 to $242 through campaign restructuring and optimization.

3.2x Higher Conversion Rate

Conversion rate increased from 2.8% to 9% through improved targeting and landing page optimization.

Closed Loans Doubled

Year-over-year closed loans increased significantly as lead quality and campaign efficiency improved.

Who Is Denver Reverse?

Denver Reverse Mortgage is an established reverse mortgage lender serving homeowners throughout Colorado.

While the company had been running Google Ads campaigns for years, the account had gradually become less efficient over time. Campaigns were generating leads, but costs continued to rise and a growing portion of ad spend was being directed toward lower-intent searches.

The objective was not to increase advertising spend but to improve performance by restructuring the account around higher-intent traffic, stronger targeting, and improved conversion efficiency.

The Challenge

Although the account had years of campaign history and data, much of the budget was being directed through a broad match campaign structure that had become increasingly inefficient.

Cost per conversion had risen to $488, conversion rates remained low, and budget was regularly being consumed by searches that were unlikely to produce qualified loan inquiries.

The goal was to improve lead quality, reduce wasted spend, and create a more efficient path from search to conversion without increasing overall ad spend.

  • High cost per conversion
  • Low conversion rate
  • Aging broad match campaign structure
  • Wasted spend on low-intent traffic
  • Inefficient landing page experience

Google Ads Optimization Strategy

Campaign Restructure

Retired the long-standing broad match campaign and rebuilt the account around proven high-performing search terms. Hundreds of negative keywords were added to eliminate wasted spend and improve lead quality.

Targeting & Quality Score Improvements

Refined targeting and ad relevance to better align with user intent. These improvements increased average Quality Score from 5 to 7 out of 10, helping improve ad rank and campaign efficiency.

Conversion Rate Optimization

Optimized key landing page elements and streamlined the conversion process to create a clearer path for prospective borrowers, significantly improving conversion performance.

Results

Following the account restructure and optimization efforts, Denver Reverse Mortgage achieved the strongest twelve-month performance period in the history of the account.

Cost per conversion decreased from $488 to $242, reducing acquisition costs by more than 50%.

Conversion rate improved from 2.8% to 9%, representing more than three times the previous conversion performance.

Additional improvements included:

  • Cost per conversion reduced by over 50%
  • Conversion rate increased from 2.8% to 9%
  • Quality Score improved from 5 to 7
  • Reduced wasted ad spend
  • Improved lead quality
  • Closed loans doubled year over year

Most importantly, these improvements translated into meaningful business growth. By focusing on higher-intent traffic and improving campaign efficiency rather than simply increasing spend, Denver Reverse Mortgage generated more qualified opportunities and significantly increased closed loan volume.

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If your campaigns are generating leads but costs continue to rise, we can identify inefficiencies, improve targeting, and build a paid search strategy designed to generate more qualified leads from the same advertising budget.

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