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What Is Digital Marketing?

Digital marketing is the advertising of products or services through digital technologies. Examples of these technologies include search engines, social media, email, and mobile apps. Today’s businesses utilize digital marketing as one of the most efficient forms of communication amongst their customers. While there are many forms of digital marketing, each digital marketing strategy can be customized for a particular target market.

What is a Digital Marketing Strategy?

As we mentioned above, there are many different types of digital marketing approaches. For this reason, it is important for every business to develop a digital marketing strategy that will help advertise the products or services for a particular group of customers. It is essential to narrow down ideas that can be executed within the different arenas of digital advertising; for example, these include content marketing, email marketing, social media marketing, and video marketing.

What are Marketing Analytics?

Marketing analytics are crucial to the development of any digital marketing strategy. The utilization of marketing analytics will help your business to measure, manage and analyze its marketing performance. These results will help you figure out how to be more efficient with your digital advertising methods.

How can a Digital Marketing Agency Help your Business?

A digital marketing agency strives to produce results-based marketing with digital strategies. In other words, traditional marketing strategies (such as cold calling and direct mail) are generally dismissed among digital marketing agencies. The idea is to provide digital marketing strategies through the use of an agency that is made up of digital marketing professionals with years of experience in this field.

B2B vs. B2C

There are two types of models that businesses usually adhere to: B2B and B2C. B2B stands for business-to-business. This is when you sell products or services to businesses. B2C stands for business-to-consumer. This is when you sell products or services to customers in the general public. Every business needs to establish one of these models in order to hone in on the proper type of digital marketing strategy. For example, B2B strategies are much different than those of B2C strategies. With a B2B strategy, the marketing efforts need to be designed in ways that are attractive to a business as a whole, rather than an individual consumer.  

How to Develop a Successful Digital Marketing Strategy

Take a look at these how-to steps to help guide your forward with your digital marketing strategy:

  • Set your goals. Establishing your goals will help shape the overall strategy.
  • Evaluate the tools that you have on hand. It helps to understand the framework that you have in place when it comes to digital channels and assets. You can use these digital assets to help get started with your plan. You can add more assets along the way as you develop your plan further.
  • Create a content strategy. Develop your content and establish a landing spot for each piece of content that you develop. Whether it is social media, a video, or website content, an established guide will help you place these content pieces in the right spots.
  • Monitor your results. At the end of the day, you need to rely on analytics to get a handle on your results. If something isn’t working, you need to be aware of the issue so that it can be adjusted in a way that will improve your ROI (return on investment).

Keeping up with Digital Marketing

Let’s face it, technology moves fast in today’s world. Digital marketing is an ongoing component of every business that requires time and dedication. For this reason, many businesses will turn to a digital marketing agency for assistance. These are trained professionals who regularly keep up with all of the latest trends and tactics that are relevant in the world of digital advertising. At the end of the day, digital marketing is all about finding efficient ways to reach your customers. It takes a thorough, well-thought-out strategy to achieve this goal.     

SEO Trends For 2019

In 2019 we have some new emerging trends in SEO as well as trends that have been on the rise for several years now. Let’s take a look at seven of the most important SEO trends to keep in mind in the coming months.

  • Less organic traffic to your site.

Because the use of search engine results page (SERP) features, that are becoming more and more commonly used by search engines, click through rates (CTR) are at an all-time low. One way you can avoid this is by not using simple keywords, basically nothing you could look up and be able to find the answer without clicking on a single link. An example of this type of query could be the searcher asking for the time in Tokyo, most search engines have features built into the results page that shows whatever time you searched for. (Plus advertising giants like Google are still looking to please their investors and reducing organic traffic means more money in their pockets.)

One way you can reduce the effects of SERP features is by building and maintaining your brand and creating brand loyalty among your customers. In the end, if you want to maintain or grow traffic to your sight, hiring a search engine optimization company may be your best bet!

  • Voice search gaining more and more popularity.

Voice search has been on the rise for quite a while now, but it’s just going to keep getting bigger and bigger. The good news is that there are little changes to be made to your current SEO process in order to optimize voice queries. One difference is that voice search requires simpler, easy to read content. In a case study done by Brian Dean, research found that most Google voice search results were written at a ninth-grade reading level. Plus, according to Bright Local, “58% of consumers have used voice search to find local business info in the last 12 months.” So, since local searches still depend more on the distance from searcher to business than, searchers may need to have more detailed queries to find your website if you’re not as close as the other guy. For instance, instead of “digital marketing Boise” they may have to say “search engine optimization Boise” to get the results they’re looking for.

  • Mobile searches still on top.

In today’s society, everyone seems to be constantly on the go, busier than ever. Due to this, mobile queries have been and will continue to be the majority of all internet searches. While mobile searching is really similar to desktop, it is critical that you make sure you are optimizing for mobile users and the UX needs to be on brand and easy to use… which brings us to our next trend of 2019.

  • Pretty matters and UX is more important than ever.

Ever come across a very poorly designed website? You know the type, tons of white space, confusing (or nonexistent) navigation features, just overall boring to look at and hard to use, maybe even glitchy. This can actually be detrimental to you and your organization because people generally make their decisions based on first impressions and aesthetics, not necessarily the content on your page. Make sure to keep UX in mind and keep your loading speeds high, your pop-ups and disruptive ads low, and your site mobile friendly and you should be in good shape. Another thing to keep in mind is user intent (UI). When considering keyword placement make sure your content matches the intent of the keyword and can actually be useful to the searcher or this can hurt you too.

  • Don’t discount backlinks.

So you’ve optimized for mobile, you’ve made sure your website is looking amazing, and your content is well written and easy for voice searches to use as a result, that’s all there is right? Wrong. Never ever forget about the importance of backlinking. While UX is extremely important to the success of your site, backlinking may be even more important. In a study of over 1 billion web pages in their content index, Ahrefs discovered that “there’s a direct correlation between total linking root domains and total organic search traffic.” So don’t get too caught up in UX that you forget that this is the most important ranking factor.

  • Need for accurate, well-written content.

The internet is HUGE. Trying to wrap our minds around the actual size of the entirety of the internet is pretty difficult. In order for your site to stand out amongst the billions of other web pages, you NEED to make sure your content is well written, accurate and easy to understand. Your information needs to come from a credible source or you will lose traffic to those who do.

  • More video.

YouTube reports that by 2021 80% of all web traffic will consist of video. If this doesn’t convince you that video is extremely important to your site’s success, it should. Owned by Google, Youtube is the second largest search engine, so it should not be forgotten. Plus, pages with video are 53 times more likely to show up on the first page of Google search results, so adding video can be a simple step in order to increase your site’s traffic.

How Video Can Help Your Marketing and Online Presence

We all enjoy a good YouTube video or even a funny commercial, but have you ever considered the benefits of using video as a marketing tool? Here are our top five reasons why not using video as a marketing tool can leave you in the dark ages:


It is highly digestible.

One of the best things about video is how, when used properly, information can be laid out in a way that is extremely easy to understand. Video requires much less effort from the audience and is therefore way more likely to be watched through completely than an article is to be read from start to finish. Plus, with 90% of consumers watching video on mobile devices, video content is ideal because it can be accessed and watched from anywhere in the world.


It can be entertaining and engaging.

While there are many different types of video, the best ones for online marketing are explainers, interviews, product reviews and demo videos, live video and video ads. While these may seem pretty straightforward, there’s a few key factors you may not have yet considered.


Types of Videos for Online Marketing:


  • Explainer
  • Interviews
  • Product Reviews and Demo
  • Live
  • Video Ads



1. Explainer Videos – These type of videos are great when you release a product that may need more explanation, for instance this video made by GTBank, a Nigerian financial institution, has a short anecdotal hook at the beginning and then proceeds to explain what their newest application is and how to use it. It is entertaining and funny and has almost two million views on YouTube, which is awesome exposure for the company. It’s also animated which can be a great choice for explainers and video ads as using storytelling as a marketing technique engages more people and is overall more memorable content than the alternative. After all, 97% of marketers say videos help customers understand products and help them to make purchasing decisions. (explainer videos are also great for social causes too, like this video that illustrates the dangers of texting or talking while driving)


2. Interviews – Say you work for a company that spells specialty shoes that are supposed to improve posture, circulation, etc. Making a video interviewing someone like a foot and ankle specialist who can give an expert recommendation for your product can be extremely useful. This is also a great opportunity to bring in social media influencers or celebrities who can vouch for your product and get your video more exposure as well.


3. Product Reviews and Demo Videos – Ever heard of user generated content, or UGC? This is the perfect opportunity to spread awareness of your product to potentially a previously untapped audience. You or your company can use brand ambassadors to make their own content or review of your product and promote it to their followers. This is especially important when trying to reach a younger audience as many college students are willing to be a brand or campus ambassador just for the experience. Another great thing about UGC is that because it is mainly posted and shared on social media, you can actually consider it a form of market research, helping you to identify key publics to appeal to and where to put out your main messaging. There is also a ton of YouTube videos that are product reviews and serve as free or earned advertising, assuming it’s positive feedback of course.


4. Live Video – Live video is great because it builds trust in your company or organization by letting your audience get to know the inner workings of your organization. This type of video is more engaging as it’s seen as a more face to face type of interaction than just you sending out messaging to your audience. It’s also fun and interesting for consumers to see a “behind the scenes” view of your company, it’ll make them feel more familiar with your company and in turn fosters brand loyalty.


5. Video Ads – As we mentioned before, storytelling is a great marketing technique, and while a picture is worth a thousand words, video ads that have a distinct beginning, middle and end are much more entertaining and memorable than their still counterparts. In 2017 84 Lumber wanted to increase brand awareness for their company so they created this video ad. It has an emotional appeal, grabs people’s attention and is very memorable. Another good approach for video ads could be illustrated or animated because they can advertise your product in a way that is understandable and retainable.

Videos give high ROI and Search Engines love websites with embedded videos.

To make a really professional, good looking video, you could either hire a video production company, or try to do it yourself. Now either way, it is going to cost you, but because video can reach such a large audience, you have the potential to make back the money you spent on the process and then some. Also, search engines like Google love videos embedded in websites. In fact, they love them so much that pages with video are 53 times more likely to show up on the first page of Google search results than those without. This is a great way for your company or organization to improve your search engine optimization, or SEO, because search engines see video as high quality content.


Video boosts conversions and can improve sales.

In a study conducted by Social Media Today, 90% of consumers claim a video will help them in making a purchasing decision. Since most people look at product reviews before making a purchase, having a video that stands out from the rest can boost sales and improve your conversion rates.


It is easily shareable.

Consumers prefer watching a video to reading an article, so keeping that in mind, creating a video that is entertaining, engaging, tells a story and is also consistently branded has the potential to go viral and in turn increase traffic to your website, which, once again, can lead to more sales and conversions.


If these reasons didn’t convince you that video is an excellent marketing tool, you might be interested to know that YouTube reports that by 2021 80% of all web traffic will consist of video. Another reason to get ahead of this trend is that 81% of businesses are already using video for marketing purposes. So, next time you sit down to write an advertisement, consider using a video instead.


Inbound marketing to the rescue: Your cold calling days are over

Inbound marketing is used by many different industries. Anyone trying to make a sale can definitely benefit from switching their marketing scheme and start generating some more useful leads.

Outbound marketing

To understand how important inbound marketing is you must first understand outbound marketing.

Outbound marketing is TV ads, print ads, paper mail, spam email, flyers and cold calling known as telemarketing.

Outbound marketing is targeting people who you often times know nothing about and they know nothing about you. So you have to “warm them up” to the idea of your product or services. Everyone knows how annoying it is when you sit down for a meal, the phone rings, and on the other end is a salesperson trying to get you to purchase something you have absolutely no interest in.

How they “warm” you up is by continuing to call, leave voicemails and send emails until you show just a glimpse of interest. Telemarketers can work on lists thousands of pages long and only get a couple sales in the end. Working with cold leads can be frustrating for both the employee and the employer. Discouraged salespeople don’t work as hard as those who are able to make sales left and right with less work put into the sale.

With the boom of the internet sales have started to shift more towards inbound marketing. Consumers now have access to information that they use to consults professionals about. They can now sift through information without having an overly eager salesperson pushing a sale on them.

With inbound marketing you target an audience who is already interested because they are looking for you. This kind of marketing uses social media, blogs, podcosts, eBooks, whitepapers, enewsletters and SEO (search engine optimization) to draw people in to your business.

Why use inbound marketing

You may be old fashioned and think there is no need to use the internet to make a sale but on the contrary. 2 billion people currently use the internet and 70% of those people use the internet on a daily basis.

So not only are you missing out on more leads and more sales you are also spending more money in the long run than you would by using inbound marketing.

According to Hubspot Inbound marketing costs 62% less per lead than outbound marketing.

Now you are probably wondering how a blog and a Facebook are going to help your business succeed. Well, companies who blog generate 88% more leads than companies that don’t and 52% of all markets found clients via Facebook in 2013.

Statistics will prove time after time that inbound marketing is the way to go. So now all you need to know is how to use inbound marketing effectively.

How to use inbound marketing

There are different ways to go about inbound marketing and they are all important components to the puzzle. Some of these components include: Creating original and engaging content, using multiple outlets of social media, SEO, and blogging.


When I say content I am referring to all of the written language you use for your website, your social media and your blogs. You need to share your expertise and provide useful information to buyers and renters.

Your content needs to be easy to read, engaging and not full of confusing jargon. No one wants to pull out a dictionary in order to understand a page they are reading on the internet. Don’t talk down to your readers but make it simple for them to understand, use words that you don’t need a P.H.D to recognize and keep it light and interesting so the reader doesn’t just skim the first few sentences.

Social Media

Yes, social media can be used for businesses not just for bored college students who would rather post about what they just ate for lunch instead of study for their finals. Social media is a great way to get your business noticed and make sales.

Don’t just use one; use all of them including Facebook, Twitter, Pinterest and LinkedIn. Talk to people on these sites; don’t just push your own content. You should be giving your social media sites attention on the daily and if you don’t have time then hire someone to do it.


Keep in mind Google matters. In this generation everyone googles everything, from what house should I buy to what is that yellow fungus growing on my feet. This is where SEO comes in.

SEO or search engine optimization is the process of improving the visibility of your website on search engines such as Google. SEO as a marketing tool considers how search engines work, what people are searching for, formulating the best search terms or keywords for your business and which figuring out which search engines are preferred by your target audience.

Being at the top of Google is important to business and SEO is the way to get there.


According to Hubspot companies with 51 or more blog posts experienced a 77% in median monthly leads. So blogging isn’t really an option if you want to use the best inbound marketing strategy possible. Blogging helps with search engine placement but it also brings people to your site. If you are posting interesting articles at least once a week and using your social media sites to promote your blog then you are going to be able to draw more eyes on your site than ever before.

Create a fun and interesting blog that people will subscribe to and actually take the time to read and share on their social media pages. The key is to get your content seen and draw attention to your website which will ultimately bring leads to your front door.

Now you know

Now that you know what inbound marketing is, why you should use it and how to use it, you have no excuse to not be using inbound marketing for generating new business opportunities. It is the most effect way to draw in potential buyers and do it in a way that isn’t pestering them like with telemarketing.

This will not only generate leads for you but it will generate warm leads and hot leads which will put you ahead of those still going off of expensive lists that are colder than the Arctic. Take the opportunity now to expand your marketing horizons and give yourself the edge your company has been looking for.

There is nothing stopping you from being successful when you use inbound marketing.


How to use Facebook for something other than posting pictures of your cat in a Christmas sweater

Facebook is commonly used by people who like to whine and/or brag about their lives, post stupid (sometimes funny) pictures and by those who have nothing better to do so they burn hours on the site without doing anything productive or contributing anything to society whatsoever.

What you may not know is there are some people out there that make the most out of their Facebook profiles by using it for promoting themselves and business, networking and job searching. These people are doing it right and if you aren’t one of those people then you should become one because people are sick of hearing how crappy your Monday is (which by the way, Mondays are just fine, it’s your life that sucks).

This can be done many ways.

First off, take off all of the pictures of yourself doing a keg stand half naked from your profile. No one, let me repeat myself, no one wants to see that; especially if the person viewing your page is considering you as an employee, an employer or as a business partner or connection. The best idea might be to create a private group on your Facebook for close friends and your old college buddies; post freely. But your refined adult self (not your 21-year-old rebellious alter ego) should be the only one posting to your public profile that potential clients, employers and business networks can see.

Secondly, set up a Facebook page for your business and use this for cross promoting. Make posts on the daily. You need to get yourself noticed in the professional world and this is a great way of doing it. Depending on what you do professionally you can post products, articles about your products and industry, any current deals you are having, interactive polls for your customers, relevant videos and anything that will draw people in to interact with your site and gain business for you.

Don’t make your page boring and dry still keep it fun and light-hearted. The funny pictures are ok but make sure it’s actually funny not just one of those you would have to be there types of funny.

Grammar! Learn how to use it! No one will trust your credibility if your status updates look like this: “Juss got done workin out! Gonna get a yummmmmyyyyy smoothie now!” or “Wat up fb…im sooooo borreeeddd!”  All of your posts, photo captions and your about me section should use proper spelling and grammar. Don’t get tempted to express how bored you are by adding extra letters to the word.

The next step to using your Facebook professionally is stop sending game invites! Your professional connections who are working 50 hours a week don’t have time to play Farmville, Candy Crush or Monster Legends with you. Honestly, if you have time to be playing those games then you should find a second or third job.

Use your Facebook to create events for your business and to search relevant events to attend for networking. Sending out paper invitations is outdated. Most people link their Facebook event calendars to their mobile phones and Google Calendars so they will be reminded when your event is coming up. You can post updates to the event and even have a guest list where invitees can RSVP.

Networking! As I’ve said, it’s very important. Add as many people as you can, join groups and like pages. Get your page seen because that’s what will rake in the business. You can also invite people to like your page this will send you to the top of Facebook user’s news feeds and that is where you want to be.

Cleaning up your Facebook and using it for professional networking and sales might be the smartest business decision you ever make. And now that you have the tools to be a productive member of the Facebook society use them because your friends can only tolerate so many Drunk Text from Last Night and FML statuses before they block you from their News Feed and write you off as an incompetent, unemployed maybe even worthless citizen.





How to avoid getting banned from Reddit

Reddit is a source to find and post what is new and interesting on the web. With 70 million unique visitors in July, Reddit continues to grow in popularity.

A problem that has presented itself is the users getting banned for breaking “the rules.”

Here are a few guidelines to follow to avoid getting banned because that would just be…embarrassing.

1.       Do not excessively post links that are from your site, your personal content, or content that benefits you in some way. If more than one out of every ten links you post is your own content then you are a spammer and Reddit will ban your account. The funny (well not for you, but for the rest of us who follow the rules) part is Reddit will “shadow ban” your account. In other words you won’t know you are banned and you will be able to login and post content to the site but no one will see what you are posting.
2.       Do not beg for upvotes. Don’t say: “Please vote, the word needs to be spread,” “You vote for mine and I’ll vote for yours,” “Hey guys my story is looking lonely,” “I’ll buy a car for the 100th person to upvote me” or “Your grandmother will be forced into intercourse with a raging baboon if you don’t vote!” Begging for votes can be done in a number of ways and is frowned upon (no matter how creative you get with it), and you will be banned.  This includes posting to Facebook, Twitter or any other site telling people to go “upvote” your content or being lame enough to create fake accounts and upvote yourself. Just don’t do it.
3.       Do not post other people’s personal information. This can be in the form of screen shots of someone’s personal profile or comments or links to their Facebook. If you want to screenshot and share a funny quarrel between your two lose mouthed Facebook friends, make sure to black out all of the names. The Reddit Terms of Service states that “Users posting personal info are subject to an immediate account deletion.”
4.       Do not spam. Aside from posting your own personal content there are other ways of labeling yourself as a spammer and potentially getting banned from Reddit. One way is to continue to repost the same links just because you didn’t get the response you wanted the first 50 times. You are also a spammer if you post more often than you read stories on Reddit.
5.       Last of all, follow the rules of each subreddit you are involved in. Each subreddit has its own set of guidelines outside of the rules set aside by Reddit. Your posts can be deleted, blocked or banned if you disobey their rules.
If you enjoy being a member of the Reddit community, use a little common sense and follow these simple guidelines to help avoid getting banned.

Don’t Need Mobile? Think Again.

Now a day, a person’s mobile device is becoming the main source of technology when it comes to accessing the internet. That is why having a mobile marketing strategy can yield just as much success and leads as any other outbound or inbound strategy done through a desktop. Businesses and organizations need to take advantage of this situation and realize that change is in the air. According to Slicktext.com, in 2014 mobile internet usage will overtake desktop internet usage. Mobile marketing is not just a fad. It is time to realize all the benefits and great things you can accomplish with a mobile strategy.

This infographic by SlickText.com highlights the advantages of mobile usage, search, and marketing that will get you to rethink how much effort and attention you’re placing on your mobile strategy.

Dont Need Mobile? Youre Nuts. image Mobile Marketing Infographic

Why Visitors Leave Your Site and How You Can Prevent It

After all of that waiting and work the website is finally up, but visitors seem to be leaving your site after only a few seconds. This isn’t actually uncommon.

So the real question is how do you keep customers at your site without leaving? There are many factors that play in to this question, but it is very fixable.  Make sure that the visitors are given the information they are looking for, make it smooth to transition from place to place on the site and create a design and layout that will keep them interested. Most of us have been on a site that makes us frustrated, doesn’t have what we are looking for, or is extremely boring, and it always leads to us continuing our search elsewhere.

Below explains why visitors leave your site and provides some tips to keep your visitors from leaving:

Slow Loading Pages

Slow load times are probably the number one way that websites push visitors away. In the new digital age, visitors want the information they are looking for right now and they will not wait for your website if they can get the same information more efficiently elsewhere.

This could also be influenced by the connection speed of the user, so some of it is out of your control. However, by using a program like Google Analytics you can learn what percentages of your visitors have different types of internet connections. From this data you can get a good idea about how fast your pages need to load.

Annoying Pop-Ups and Advertisements

Nowadays an advertisement on a website is common. However, ads, especially pop-up ads can chase visitors away if they are too distracting or intrusive. Make sure that your website is not covered in obnoxious, poorly placed advertisements as this will irritate a visitor and keep them from exploring your site. Most visitors now have come to expect ads on websites and blogs, and you shouldn’t lose many visitors on that principal alone. However, if you use accept ads that are overly flashy, have moving parts or changing colors, pop up on their screen randomly, then you could chase some people away.

You also should never interrupt a visitors experience when they are filling out a survey or form. This will allow visitors to interact with the website without distractions or annoyances, causing them to stay longer and complete their on-going task. Excessive or misused pop-up windows can cause visitors to get frustrated and leave the site.

Confusing Navigation

If your website has poor navigation and visitors cannot figure out where to go next, they are going to leave. Be sure that there is a clear navigation path to take the visitor directly to the information they are seeking. Make sure that this path is convenient, quick, and easy to understand and is created to be useful to a visitor during their experience.

If visitors have a hard time finding their way through the site they will leave. The navigation bar and drop down menus should be thought out. The pages that are most important or most commonly sought after should be very easy to find, and navigation should be logical and intuitive.

Content is Boring and Irrelevant

A person will visit your site because they think you are offering information that they can find useful. The content you have on your site must reflect your services and products in an easy, simple format.  Don’t break their trust by delivering poor quality information and content.

Make sure that the content is updated and represented in a positive, fun way.  Make your content unique, something that they cannot find anywhere else. Make sure that the content is what the visitor is expecting.

Audio or Video that Starts Automatically

We have all been on those sites where a video or sound starts playing. The worst is when you can’t find where it is coming from. What do you do? Leave the page, of course. Although audio and video are very common online today, most visitors prefer to have the option to start it themselves. Visitors that are greeted with an audio that they didn’t choose to start will often click the back button and leave. If you use these elements in your pages, give the visitor the option to start them.


You can lose visitors if your site looks unprofessional, especially if you’re in an industry where visitors expect to see professionalism. A good example of this would be a lawyer. The professionalism of the service provided is critical, so having a website that doesn’t convey that professional image could mean losing business and visitors.

Having visitors stick around is all about the user experience that they have on your site. When a visitor has a bad experience on your site then you are virtually losing a customer. Creating relevant, compelling content, increasing site speed, reducing the use of ads and providing clear navigation with a professional appearance will allow your visitors to have an overall great experience while on your site.


Is Your Web Design Suitable for Your Users?

Every online business no matter how big or small goal is to try and connect with its users.

Many of the people that use the internet can be placed in to specific groups from teens to the trendsetter, the older crowd, hipsters, bargain shoppers, trendsetters, and everything in between. The most important thing about these groups is determining who your core users are. This will help you decide how you want the direction of your design to go without wasting time and space.

Define your core users

Depending on what type of business you have it can be very easy to assume about who your key users are. For example if you’re selling prom dress, chances are you will be targeting all the teen girls and young adults. That said, you should always keep an open mind about who your customers are.web design for your users

Market research is a great way to learn more about your customers. You can do online surveys, or utilize social media to figure out who is looking at your company and what they seem to like. Tools like Google Analytics can also help you learn more about the geographical location and browsing habits of your users as well.

Cater the design to your users

Once you have defined who your core users are, you should put this into practice by tailoring your website design towards their tastes and needs. For example if you know that you are targeting people who are always on the go, then having a mobile version of your website is important, and in today’s world of web making creating a responsive design will allow your users to look at your website on a laptop, desktop, tablet, or phone.

Another thing that could be done is using brighter and more energetic graphics if you have a younger audience, or toning it down for serious business-orientated users.  Keep in mind the different cultures of international audiences if you’re multinational. Offer accessibility options and larger text for older users, who are more likely to have vision problems.

Having a website that suits your users will be crucial to gaining new customers. It is all about targeting the right people, and getting them to come back.